Terms and Conditions

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Last Updated: October 2025

Welcome to Golden Heart Foods Inc., including our brand Taïna Caribbean Spice Hub (“we,” “our,” or “us”). By accessing or using our website, online store, or services (collectively, the “Site”), you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our Site.

Golden Heart Foods Inc. operates this website to offer authentic Caribbean and Haitian seasonings, sauces, and specialty food products. These Terms apply to all visitors, customers, and users of our Site.

By accessing or purchasing from our Site, you represent that you are at least 18 years old and agree to these Terms and our Privacy Policy.

We strive to display our products accurately; however, we do not guarantee that all descriptions, images, or prices are free from error. We reserve the right to:

• Modify or discontinue products at any time without notice.
   
• Refuse or cancel any order if suspected of fraud or unauthorized use.
   

All products are for personal use only and not for resale without written permission.

All prices are listed in U.S. dollars and subject to change without notice. Payment must be made at the time of purchase through our secure checkout.
We accept major credit cards, debit cards, and other approved payment methods.

We process and ship orders as quickly as possible. Delivery times may vary depending on your location.
Golden Heart Foods Inc. is not responsible for delays due to carrier issues, weather, or incorrect shipping information provided by the customer.

Due to the nature of our food products, we do not accept returns unless the item is damaged or defective upon arrival.
If you receive a damaged product, contact us within 7 days of delivery at goldenheartfoodsinc@gmail.com with photos and proof of purchase.

Approved refunds or replacements will be issued at our discretion.

All content on this Site—including logos, product names, recipes, designs, images, and text—is the property of Golden Heart Foods Inc. and Taïna Caribbean Spice Hub.
You may not reproduce, distribute, or use our materials for commercial purposes without our prior written consent.

Golden Heart Foods Inc. and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

• Use or inability to use our Site or products,
   
• Any unauthorized access or alterations to your data, or
   
• Any third-party links or content.
   

Use of our products is at your own risk. Please read ingredient labels carefully for any potential allergens.

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.
By using our Site, you consent to our data practices as outlined in that policy.

Our Site may include links to external websites for convenience. We are not responsible for the content, accuracy, or practices of any third-party sites.

These Terms are governed by the laws of the State of Connecticut, USA, without regard to conflict of law principles.
Any disputes shall be resolved in the appropriate courts of New Haven County, Connecticut.

We may update these Terms at any time. Continued use of our Site after changes are posted constitutes acceptance of the revised Terms.

For questions or concerns about these Terms, please contact us at:
📧 goldenheartfoodsinc@gmail.com
🏢 Golden Heart Foods Inc.
74 Main Street, Ansonia, CT 06401
📞 (203) 516-5004